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bourbon hall tours and tastings

FAQ

FAQ's

Bourbon Tours in Louisville, Kentucky

Frequently Asked Bourbon Tour Questions

Got questions about our bourbon tours? Check out our Frequently Asked Questions section for all the info you need before embarking on a whiskey-filled adventure with Bourbon Hall Tours & Tastings! From tour schedules to tasting experiences, we've got you covered. Can't find what you're looking for? Feel free to reach out to our friendly team based in Louisville, KY, and we'll be happy to assist you. Let's raise a glass to bourbon exploration!

  • How many people can be in a group?

    The minimum for a tour group through Bourbon Hall Tours in Louisville, KY is 4 people and the maximum is 13 people per van.

  • Where does the tour start and end?

    Since this is a private tour through Bourbon Hall Tours in Louisville, KY we come to your location and provide door to door service from the beginning to the end of the tour.

  • What can we bring on the bus?

    We provide water, soft drinks, ice, and light snacks for the day.  You can bring anything that you like that may include special non-alcoholic or alcoholic beverages for mixing drinks along the tour trail 

  • How long do the tours last?

    A typical two distillery tour on the Eastern and Southern trail usually takes seven hours from the start to end.  A two distillery tour on the Urban Trail which is in the Louisville, KY area takes approximately four hours. 

  • Are bourbon tours suitable for beginners or experts in bourbon?

    Yes! At Bourbon Hall Tours our tours are suitable for both newbies and whiskey connoisseurs. 

  • Do the tours include transportation?

    Yes! Our tours do include transportation. 

  • Are tastings included in the tour?

    Tastings are always included in a tour and some distilleries offer the tastings experience as a stand alone event. 

  • Can I purchase bottles of bourbon during the tour?

    Yes! Each distillery has a retail center and a gift shop.

  • Are meals included in the tour?

    Meals are not included in the price per person, but we allocate time to stop for lunch along the tour route.

  • Is there a deposit?

    Yes, all deposits are 50% of the total package price for your group to initially secure the booking through Bourbon Hall Tours in Louisville, KY.

  • What is the cancellation policy?

    If you cancel two weeks before the scheduled tour date with Bourbon Hall Tours in Louisville, KY, we will refund your deposit less 6% to cover the cost of our merchant service fees plus any non-refundable service fees from the distilleries. 14 days before your scheduled tour we will contact you to review all details and headcount.  If you affirm to go forward with the itinerary at that time then we will process payment for the remaining balance due at which time it will be non-refundable in its entirety.


    Gift certificates are non-refundable.

  • Who guides the tours?

    Each trip at Bourbon Hall Tours in Louisville, KY will have your own driver/tour guide.  They will provide a safe and entertaining tour at Bourbon Hall Tours here in Louisville, KY and have expert knowledge of each distillery and the Bourbon Industry in Kentucky.

  • Do you offer gift certificates?

    Yes, we do offer gift certificates at Bourbon Hall Tours in Louisville, KY. If you would like to purchase one, please call us at 502-500-1431. Please note that gift certificates are non-refundable. 

  • Is there a dress code for the tours?

    There is no dress code at any of the distilleries except you will need closed toed shoes at Kentucky Cooperage Company.

  • Do you offer tours year-round?

    Yes! All of our tours are offered year-round.

  • Can I cancel or reschedule my booking?

    You can cancel your tour up to two weeks before the tour and get a refund.

  • Are there any additional fees or expenses not included in the tour price?

    We price everything all inclusive per person and will itemize that list in the proposal we send you. 

  • Are tours wheelchair accessible?

    Most distilleries have wheelchair access but not all are compliant at this time. Call us in advance to check on the status.

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